Arlo|Smart Home Security|Wireless HD Security Cameras
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vnguyen251
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VMB3500r4 base station with camera are slow.  Video feed has 5-10 seconds delay.  All cameras are less than 50 feet from base station and signals are quite strong.  It is useless to have security camera that has 5-10 seconds delay.  It is trash.

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JessicaP
Arlo Employee Retired

Hi vnguyen251,

 

Have you tried rebooting your Base Station to see if that helps with any delays that you're having?

vnguyen251
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I rebooted the base station but it did not help.  I think it's just a crappy system and cameras that NetGear sent me.  I will just chuck the whole thing in the garbage and buy a few more of Nest cameras since I already have Nest doorbell.

JessicaP
Arlo Employee Retired

I would suggest to contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

 

vnguyen251
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I would love to contact support.  Unfortunately, the entire system I have is crappy so there is no amount of support will fix this.  I will go with Nest camera.