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Arlo has the worst support system I have ever used. I had a case created on 25th June and since then I keep getting emails telling me to update my case and whether I click on green link or copy url all I can get is
"there was an error processing your request Please contact Arlo support - HOW??????
I can't find a chat line or email or phone number.
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Hi 4327,
Let me reach out to you via private message to gather more information from you.
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OK What do you need for private message.
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I've sent you a private message which asks for some information. Click on the envelope icon on the top-right hand corner on the top page of the Community website.
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prefer email contact rather than phone
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I've sent you a private message to gather more information from you again.
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Jessica, I've encountered that same dilemma. Additionally, Arlo support has replied insinuating that it's all my fault because I must be entering my email and/or password incorrectly at login. Please! I've opted for 'keep me logged in!'
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Hey md1053,
Let me reach out to you via private message to gather more information from you.
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Im having similar issues, the 7 day case auto closing is driving me mad as my kit is mounted very high with outdoor cables through the wall. By the time I borrow a ladder and the NZ winter southerlies/work/kids allow me to get up the case is closed and I start again.
The current one is now saying invalid token when I try to update it!
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Hi Bigpoes,
Let me reach out to you via private message to gather more information from you.