No geofencing notifications?

[speedf1]

So I don't know what's happened.  I moved from a OnePlus 6 to a OnePlus 8, and now get no notifications when the geofencing is set home or away.  Looks like the notification settings in the app are set correctly.  Anybody got any ideas?

[Arlo415]

Ever since I moved from Note 8 to Note 20 geofencing does not work and extensive support from Arlo did not fix the issue.

[ShayneS]

Hi @speedf1

  Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support

[ShayneS]

@Arlo415

May I ask for your case number regarding the Geofencing issue? What were the last steps/resolution support provided you?

[Arlo415]

41980945

[Arlo415]

45 minutes of support with no resolution. Even cleared data uninstalled and reinstalled. We did EVERYTHING.

[ShayneS]

@Arlo415

I am looking at the notes within your case, are you having an issue with the mode not arming and disarming when you're in & out of the zone?

[Arlo415]

Yes

[ShayneS]

@Arlo415

Are you using a schedule with geofencing by chance?

[Arlo415]

No schedule.