iphone notifiction stopped working

[snip3rboy]

Enable Arlo Push Notification on iPhone/Ipad - iOS 8

On your iOS Device, open the Settings app.  

      

1. Tap Notifications

2. Tap Arlo

3. Make sure Allow Notifications is enabled

---

[David_NG]

Hello snip3rboy,

Thanks for the step by step. I'm sure our Arlo users will find this very helpful.

Thanks
The Arlo Team
David

[Irish2]

My iphone sound alerts stopped, and have checked that notifications are on settings.  Please advise.

[jguerdat]

A quick first step is to uninstall and reinstall the app.  Does it still not notify?

[Irish2]

Did not remove app, but not logging out seemed to work.

[Kravenmorehead]

I uninstalled and reinstalled and still not working

[KristynM]

Hello @Kravenmorehead

Have you verified that the push notifications are enabled for your iOS device via the device settings for notifications? Additionally your e-mail address has to be confirmed in order to start receiving alerts via e-mail or push notification. 

To check if your e-mail address has been confirmed you will need to do the following Login to Arlo > Settings > Personal Information. It will say Confirmed if it has been. If it has not been confirmed, you may request to have a confirmation e-mail resent to you.

Looking forward to your response.

[NellCantrelle]

---

snip3rboy wrote:

Enable Arlo Push Notification on iPhone/Ipad - iOS 8

On your iOS Device, open the Settings app.  

      

1. Tap Notifications

2. Tap Arlo

3. Make sure Allow Notifications is enabled

---

---

Did it, the setting was right. So why am I not getting push notifications?

[jguerdat]

Try turning it off, exit to save and then turn it back on.