Arlo|Smart Home Security|Wireless HD Security Cameras

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snip3rboy
Arlo Employee Retired

Enable Arlo Push Notification on iPhone/Ipad - iOS 8

 

 

On your iOS Device, open the Settings app.  

 

      tut_ios_settings.PNG

 

 

 

1. Tap Notifications

2. Tap Arlo

 

tut_ios_settings_notification.PNG

 

3. Make sure Allow Notifications is enabled

 

tut_ios_settings_notification_arlo.PNG

 

 


8 REPLIES 8
David_NG
Arlo Employee Retired

 

Hello snip3rboy,

 

Thanks for the step by step. I'm sure our Arlo users will find this very helpful.


Thanks
The Arlo Team
David

Irish2
Tutor
Tutor

My iphone sound alerts stopped, and have checked that notifications are on settings.  Please advise.

jguerdat
Guru Guru
Guru

A quick first step is to uninstall and reinstall the app.  Does it still not notify?

Irish2
Tutor
Tutor

Did not remove app, but not logging out seemed to work.

Kravenmorehead
Aspirant
Aspirant
I uninstalled and reinstalled and still not working
KristynM
Arlo Moderator
Arlo Moderator

Hello @Kravenmorehead

 

Have you verified that the push notifications are enabled for your iOS device via the device settings for notifications? Additionally your e-mail address has to be confirmed in order to start receiving alerts via e-mail or push notification. 

 

To check if your e-mail address has been confirmed you will need to do the following Login to Arlo > Settings > Personal Information. It will say Confirmed if it has been. If it has not been confirmed, you may request to have a confirmation e-mail resent to you.

 

Looking forward to your response.

Regards,
KristynM
Arlo Support Team
NellCantrelle
Aspirant
Aspirant

snip3rboy wrote:

Enable Arlo Push Notification on iPhone/Ipad - iOS 8

 

 

On your iOS Device, open the Settings app.  

 

      tut_ios_settings.PNG

 

 

 

1. Tap Notifications

2. Tap Arlo

 

tut_ios_settings_notification.PNG

 

3. Make sure Allow Notifications is enabled

 

tut_ios_settings_notification_arlo.PNG

 

 



Did it, the setting was right. So why am I not getting push notifications?

jguerdat
Guru Guru
Guru

Try turning it off, exit to save and then turn it back on.