E-mail alerts quit working

[N22Tango]

I installed my Arlo system almost three weeks ago and tested the e-mail alerts and everything was fine. Then about 6 days ago, no more email alerts. I wnet back and verified my settings did not change and still nothing. Battery levels are good too. I'm using two different email accounts, one through Google and my Apple e-mail address and have checked the spam folders and nothing anywhere. Odd that it was sending me alerts and just quit.

I've verified under "rules" that bot cameras are set to motion. The base station is running 1.3.2078 (I suppose that is the firmware) and the HW Version is VMB3010r2. I am using two different e-mail addresses (one though Google, one though Apple) nothing is showing up in spam folders. A mystery to me that I changed no settings and all was well, then nothing at all.

I can get on my iPhone and see each camera and I'm not sure why this went haywire.

[JamesC]

CML,

It sounds like the first email address is filtering or blocking emails from Arlo. Be sure Arlo alert emails are not being filtered out as spam within the affected email address.

JamesC

[Terrenb]

Same problem did you solve it?

[CML]

Yes, I finally did solve it.  Yahoo Mail had created a folder called "Unwanted," which was visible only from my computer and not my smartphone.  When I finally noticed it (below my visible folders after scrolling down), there were a ton of Arlo alerts and emails, as well as more non-junk emails from my veterinarian, etc.

[jjarosz]

Two days ago, all my alerts stopped on my phone and email address.  Why did that happen? 

[jguerdat]

Are you getting videos but no notifications or no videos, either? Try power cycling the base.