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Solved! Go to Solution.
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Still down in W. Va. Quite irritating not to have some official notice from Netgear. . .
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We are aware of an issue where our Arlo customers are temporarily unable to login into their account. The Arlo team is actively working to restore this feature as soon as possible. We apologize for any inconvenience this may cause. Please stay tuned.
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Down in chicago-land to. Some advance notice would be nice.
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We are aware of an issue where our Arlo customers are temporarily unable to login into their account. The Arlo team is actively working to restore this feature as soon as possible. We apologize for any inconvenience this may cause. Please stay tuned.
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Same problem here. Can't log in on my computer or mobile.Cameras are still recording and sending alerts. Apparently a known issue with support.
This is not a good sign for me, I just purchased the system a week ago. Hope this is not a sign of what to expect.
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Still down in Missouri. I'm in a suburb near Kansas City, Missouri. I can still access my cameras via cellular but not via the web.
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Same issue in New York...what shabby "Security" they cant even keep up their end of the bargain.
I am angry and will probably return this poor purchase since I just bought it.
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We are aware of an issue where our Arlo customers are temporarily unable to login into their account. The Arlo team is actively working to restore this feature as soon as possible. We apologize for any inconvenience this may cause. Please stay tuned.
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Well, someone finally figured out that it's reasonable to post a status update on the community forum. I award one point.
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What is the problem? I understand that you're working on "it." Was the outage planned and if so why didn't we know about it?
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Try some accountability some time.
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I am experiencing an outage at work and at home. Service message is
"the database service is currently down."
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Still not up as of 10:38 am est.
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still down in my area. same DB error
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The cameras here are still unusable. May as well use the hub as a door stop for what use it is.
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Wish I didn't have to search for the forum to see all the complaints. Arlo/Netgear should have better public relations communications on their website and email alerts.
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We are aware of an issue where our Arlo customers are temporarily unable to login into their account. The Arlo team is actively working to restore this feature as soon as possible. We apologize for any inconvenience this may cause. Please stay tuned.
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