Arlo|Smart Home Security|Wireless HD Security Cameras|NETGEAR
Reply
Luminary

Cameras Offline after Restarting

I'm still struggling with this , I'm finding that after a system restart (power cycle / firmware upgrade) that a couple of my cameras will stay offline. Which ones is always random and they are all within 5m of the base station. To resolve I have to do another power cycle  or try a few "restarts", then they will come back. Worst case, lift the battery cover on any stubborn camera. Once back online, they work fine until the next power cycle / firmware upgrade.

 

This shows no signs of ever being fixed, any suggestions please?

Model: VMB3000 | Arlo Base Station
Message 1 of 4
Aspirant

Re: Cameras Offline after Restarting

Tagging for answers. I had this issue quite a bit but have been great for 8-12 weeks. Yesterday, checked the app and I have four cameras off line.
Message 2 of 4
Highlighted
Luminary

Re: Cameras Offline after Restarting

@San28734  sounds like you had the same experience as myself.  Looks like the firmware  updated the same night so some cameras went offline when the base rebooted itself Smiley Mad

Message 3 of 4
Aspirant

Re: Cameras Offline after Restarting

Yes sir, I power cycled all four of my offline cameras last night. All working now. It was a nice night to get the ladder out. Lol.
Message 4 of 4