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Solved! Go to Solution.
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Are you using OEM batteries?
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What brand batteries? Rechargeable or not? What batteries worked fine originally? Having to wedge in a piece of plastic isn't normal.
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Try power cycling the base as well as trying both the app and browser. Sometimes logging out and back in helps.
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Sorry, not sure exactly what you're referring to. What steps have you tried? Fresh batteries? what are the symptoms - can you live view, etc.?
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Angelarie3 wrote:
What I'm referring to is the customer who replaced the batteries & needed to wedge in apiece of plastic to make it work bc they said the batteries sounded loose. So do mine. They are brand new & the correct ones. I have no feed. Just a camera that says it needs new batteries on a green screen.
That USER you mentioned had purchase the wrong batteries... that's why they were loose.
the OEM type are CR123 batteries, lithium; one use ( not rechargeable )
sometimes labeled as CR123, CR123a, 123
see post;
2016-03-15 11:12 PM
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I have replaced 4 new batteries but still not work. Screen say "It's time to change your batteries".
How can I fix this problem?
Thanks.
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Go in to SETTINGS, pick the camera, and use REMOVE DEVICE
open and close battery door
bring camera back as new ( resync)
Morse is faster than texting!
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