Arlo|Smart Home Security|Wireless HD Security Cameras

updating firmware on wire free camera

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Follower
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Hi there 

i have 5 arlo wire free cameras and i have a problem three cameras have one firmware version. The other have different firmware version the problem is the 2 had low batteries i have changed the batteries but cameras cant seem to switch on. The version for the firmware which is not working is 1.2.4941. Any ideas how to update the 2 cameras to bring it to the versions of the first 3 

 

regards

Kojo

 

 

 

Model: VMC3030 | Arlo Wire-Free Camera

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Apprentice
Apprentice

I just posted the procedure in another thread. For me I got everything to work again by one-by-one opening the battery door and closing it again and THEN (after it synced up) updating the firmware. Perhaps it could be useful to add that to the article.

View solution in original post


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Community Manager
Community Manager

kojoa,

 

Were you able to resolve the issue using the troubleshooting steps listed in the article linked above?

 

Please let us know,

JamesC

Highlighted
Apprentice
Apprentice

I just posted the procedure in another thread. For me I got everything to work again by one-by-one opening the battery door and closing it again and THEN (after it synced up) updating the firmware. Perhaps it could be useful to add that to the article.

View solution in original post