updating firmware on wire free camera

[kojoa]

Hi there 

i have 5 arlo wire free cameras and i have a problem three cameras have one firmware version. The other have different firmware version the problem is the 2 had low batteries i have changed the batteries but cameras cant seem to switch on. The version for the firmware which is not working is 1.2.4941. Any ideas how to update the 2 cameras to bring it to the versions of the first 3 

regards

Kojo

[jguerdat]

https://community.netgear.com/t5/Arlo-Knowledge-Base/My-Arlo-camera-is-offline-since-the-release-of-...

[JamesC]

kojoa,

Were you able to resolve the issue using the troubleshooting steps listed in the article linked above?

Please let us know,

JamesC

[tinokremer · Accepted solution]

I just posted the procedure in another thread. For me I got everything to work again by one-by-one opening the battery door and closing it again and THEN (after it synced up) updating the firmware. Perhaps it could be useful to add that to the article.