- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Background:
- I have my cameras scheduled to be active 24 hours a day on two modes, "On-Day" and "On-Night" (see screenshot).
- 5 cameras, standard Arlo, iOS 11.2.6, 1 additional authorized device without admin rights
Recently I noticed some strange behavior:
- My cameras weren't picking up anything for extended periods, which is not normal because I have the whole exterior of the house covered by cameras and we're constantly coming and going.
- When I log into the Arlo app (iOS 11, iPhone X) and check the mode, it initially shows "Disabled" mode, and then after a few seconds it switches to the correct mode on the schedule (either On-Day or On-Night).
- Sometimes when I log into the app, it will just stay on "Disabled" mode.
I had taken the Smart Premier trial offer and I thought maybe it was a bug in Smart Premier, so I canceled that but I'm still having the issue.
Labels:
- Related Labels:
-
Online and Mobile Apps
-
Troubleshooting
3 REPLIES 3
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
There have been some minor issues with the new iOS.... if you can , check via a broswer at https://arlo.netgear.com/
to verify that the issue is in the system or the iOS.
--------------------------------------
Morse is faster than texting!
--------------------------------------
Morse is faster than texting!
--------------------------------------
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Is this STILL an issue? I am on ios 12 and appear to be suffering this problem since activating the Arlo smart free trial.
The cameras now show a "Disabled" status when on scheduling, yet show the correct status via my web browser.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content