Arlo Randomly Detecting Motion Notification and No Video to Library for Two Cameras for 3 Days
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Two of my four cameras have not recorded any video for 3 days.
It will not connect live, just tries with no error in app and on computer browser it gives me an error "unable to connect to media server"
It still notifies me and it is notifying me every one to two minutes. When there is no motion happening.
I have fully charged both
I have rebooted the base station
I have reset the base station
I am using chrome Version 73.0.3683.86 (Official Build) (64-bit) on my iMac 10.14.3
I am using Safari on my phone iOS 12.1.4
- Related Labels:
-
Troubleshooting
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Remove and refit the batteries in those 2 cameras which will reset them and force them to again resync to the base.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
If the ISP is AT&T, they had a problem for a couple of days that seems to now be resolved.
How did you reset the base? If a true reset with the reset button until the LEDs flashed amber, you also need to remove all devices from Settings, My Devices and start fresh.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I did not remove devices
I will try that
I am on AT&T
Thank you
I am charging 2 of them now. Once charged Ill do this and come back in here.
-
Accessories
4 -
Activity Zones
1 -
Amazon Alexa
1 -
Apple HomeKit
2 -
Apple TV App
9 -
Applications mobile et en ligne
1 -
Apps
4 -
Arlo Go
3 -
Arlo Mobile App
561 -
Arlo Pro
36 -
Arlo Pro 2
1 -
Arlo Q (Plus)
3 -
Arlo Smart
149 -
Arlo Web and Mobile Apps
18 -
Arlo Wire-Free
30 -
base station
1 -
Batteries
529 -
Before You Buy
790 -
Can't view cameras live at all
1 -
Dépannage
1 -
Détection de mouvements
1 -
Features
925 -
Fehlerbehebung
1 -
Firmware Release Notes
93 -
Google Assistant
1 -
Hardware
1 -
home security
1 -
IFTTT (If This Then That)
105 -
Installation
1,999 -
Iphone 14 pro
1 -
Live view
1 -
Modes and Rules
1 -
Motion Detection
2 -
Object Recognition
3 -
Online and Mobile Apps
983 -
Online und mobile Apps
1 -
Order Not Going Through... help please!
1 -
Other Discussions
1 -
Partner Integrations
4 -
Security
1 -
Service and Storage
14 -
Smart Subscription
3 -
SmartThings
71 -
Troubleshooting
8,790 -
Videos
233 -
Vidéo
2 -
Warranty & Contracts
2
- « Previous
- Next »