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I have been using Arlo products for many years now but one problem I see is that is hard to take advantage of newer devices with old integration devices like Base Station.
For example, I bought a VMB3000 Bast station with some cameras some years back. But currently, it has limited support for newer cameras. Also, I wanted to get the Arlo door the other day and found that it will not play well with my existing base station so went Ring doorbell. After I got my Ring doorbell I thought I might as well get their Ring security systems. You see how farther I am getting from Arlo products? Not that like Ring so much but I am not sure what option you guys left me except buying a new Base station which might soon be outdated too.
While I understand that every Software & Hardware company struggle with this problem (developing new device/software and at the same time maintaining backward compatibility with older ones), I was wondering if Arlo has a Rebate program that will allow older device owners to trade in their older device and get a new one at a subsidized fee. That way it is a win-win situation for your old customers with older devices that want to use your cool newer devices on their existing integration infrastructure.
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TMK, there is no rebate program going on at this time
Morse is faster than texting!
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I have the same problem. Was an early adapter and now I am stuck with the VMB3000 base and five Arlo Cameras and can't upgrade.