Arlo|Smart Home Security|Wireless HD Security Cameras

ARLO VBM3000. Push messages stopped on ipad air 2 but still working on my iphone7

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Have 2 Arlo Camera that record on motion.  I have both Iphone7 and Ipad air2 with Arlo App.

I used to get notifications on both of my devices whenever there was motion on either camera along with recording that went to library.

Within last week or so,  I stopped getting notifications on my ipad air2.

I have tried the following with no luck.

Logged out of Arlo App on Ipad.  Deleted App on Ipad,Re-booted Ipad.

Created new mode on my iphone, then connected the camera's to new mode.

Verified everything still working on iphone.

Re-installed App on Ipad.

Still no luck.

Any suggestions?

Model: VMC3030 | Arlo Wire-Free Camera,VMB3000 | Arlo Base Station
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Community Manager
Community Manager

We are aware and investigating a potential issue for some customers impacting notifications and video recordings.

 

Our team is actively investigating this and will provide an update as soon as possible. We appreciate your patience and apologize for the inconvenience.

 

For status updates on this issue, take a look here: https://status.arlo.com/

 

JamesC