Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Arlo Pro 2 One Camera Stopped Working

Reply
Discussion stats
  • 5 Replies
  • 2408 Views
  • 0 Likes
  • 3 In Conversation
robleves0143
Aspirant
Aspirant

Camera was working one day stopped. It will not  sink or operate eigther plugged in or one battery.

1 ACCEPTED SOLUTION

Accepted Solutions
jguerdat
Guru Guru
Guru

@robleves0143 wrote:

When I changed battery the blue and amber light alternate flashing?


Read the FAQ here on what the different LED patterns mean. Blue and amber alternating is during a firmwar update. Plugging power in, whether by battery or AC, results in a brief blue flash to indicate that power was detected. It's possible that you disconnected power during the update which left the camera in an indeterminate state. In that case, open a case with support here.

View solution in original post

5 REPLIES 5
TomMac
Guru Guru
Guru

Pull battery and plug in the original adapter... does the led in front flash blue for a sec?

 

if not, contact Arlo support

--------------------------------------
Morse is faster than texting!
--------------------------------------
robleves0143
Aspirant
Aspirant

When I changed battery the blue and amber light alternate flashing?

robleves0143
Aspirant
Aspirant

I did as you said and the blue light was on for a couple of seconds and went out.

robleves0143
Aspirant
Aspirant
jguerdat
Guru Guru
Guru

@robleves0143 wrote:

When I changed battery the blue and amber light alternate flashing?


Read the FAQ here on what the different LED patterns mean. Blue and amber alternating is during a firmwar update. Plugging power in, whether by battery or AC, results in a brief blue flash to indicate that power was detected. It's possible that you disconnected power during the update which left the camera in an indeterminate state. In that case, open a case with support here.

Discussion stats
  • 5 Replies
  • 2409 Views
  • 0 Likes
  • 3 In Conversation