Arlo Pro 2 getting motion detection/notifications but no video
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Ok, I've had this system installed for nearly three weeks. Five cameras, basic plan, Pro 2. Its the same old poop from last October, when system armed, we get motion detections/notifications via our cell phones. Log on the account the cameras are functioning, the library has the number of notications highlighted as a little red ball, open the library and a big fat goose egg, natta, zippo, zero, library empty. The detections were being saved for about the first three days, with only two cameras activated, when I added the other three...poof. The cameras are functioning in manual mode, I can verify the motion detected, matching the notications with a bit of a delay.
- Related Labels:
-
Online and Mobile Apps
-
Troubleshooting
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hey @ZOB,
Make sure your cameras are close to the base station and your internet upload speed is at least 1 Mbps upstream or higher with stable connection. The lower the upstream bandwidth, the greater the possibility with performance issues, such as intermittent recordings. You can read more about the minimum requirements here: What are the minimum requirements for installing and using my Arlo system?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
-
Arlo Mobile App
570 -
Arlo Pro 2
11 -
Arlo Smart
169 -
Before You Buy
977 -
Features
416 -
Firmware Release Notes
57 -
Google Assistant
1 -
IFTTT (If This Then That)
24 -
Installation
1,122 -
Online and Mobile Apps
865 -
Service and Storage
317 -
SmartThings
37 -
Troubleshooting
6,153