Video Doorbell Stopped Being Recognized by wifi

[TSKEE]

My video doorbell has been working fine for more than a year. Recently is suddenly stopped recording or even detecting movement, etc. I tried resetting numerous times and reconnecting but it always come back that the device can not be found. I have a VMB4000 Pro 2 Base Station and never had a problem previously with the doorbell. The wifi is working fine and the 3 camera connected are working also.

[jguerdat]

So are you connecting to your WiFi or to the base? It's not clear.

If you're attempting to reset and reconnect, remove it from Settings, My Devices. I would also use the reset procedure on the doorbell itself to make sure it returns to a known configuration. Then try to set it back up as if new. Does that help?

[TSKEE · Accepted solution]

After resetting the camera multiple times, removing it from the app and even disconnected the power wire with no help I ultimately rebooted my router and the camera  was detected and reconnected! We never lost power or wifi at any time so I didn't think to restart the router.