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My video doorbell camera loses connection every 2 weeks

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  • ‎2020-06-13 02:32 PM
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Maranatha
Follower
Follower
‎2020-06-13 02:32 PM
My video doorbell looses connection every 2 weeks. I have removed it and resynched it now 3 times. I have a strong Wi-Fi signal and my other Wi-Fi cameras work fine and stay connected. I am so disappointed with this device and wish I never purchased it. Has anyone had similar issues and have any suggestion. Thank you.
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JamesC
Community Manager
Community Manager
‎2020-06-15 08:49 AM

Maranatha,

 

How often has this happened? If this consistently has happened multiple times every two weeks, it could be an issue with the device. I encourage you to contact the Arlo Support Team to further investigate this issue the next time it occurs. You will find several options for contacting support in the provided link.

 

JamesC

 

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