I don’t know why my doorbell just recorded the green picture and sound.

[Alan13]

Who like me situation? Sometimes it will record the slow and freezes video.

[StephenB]

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@Alan13 wrote:
Who like me situation? Sometimes it will record the slow and freezes video.

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This happens when there is video loss on the connection between the doorbell and the cloud.

What signal strength are you seeing from the doorbell?

How frequently are you seeing this?

[Alan13]

Mid signal,5-10 times

[StephenB]

Are you using an Arlo base/smarthub, or is the doorbell connected to your home wifi?

Do you have any issues with livestreaming?

[Alan13]

With smart hub. Sometimes in livestream

[StephenB]

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@Alan13 wrote:
With smart hub. Sometimes in livestream

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FWIW, I sometimes see this with my own AVD1001 (also paired with a smarthub).  Personally I think there are some issues in the firmware that still need to be resolved, as I am not seeing any network issues.  Though this can be tricky to troubleshoot, as many of the steps that work with cameras (moving them, etc) aren't possible with the doorbell.