Free 3 month subscription for video doorbell

[cfireison]

How do I enable the free 3 month subscription. I do not see anywhere how to activate.  Thanks

[jguerdat]

It should have enabled automatically when you first installed it. Did you remove and resync it? Maybe that's why it's gone.

[cfireison]

I did as it wasn’t working based on the transformer not being strong enough and had to replace. Working great but no free trial? Any suggestions

[jguerdat]

I believe that if you ever removed the doorbell from your account for any reason the 3 month trial also goes away, even after resyncing it. I may be wrong on this but I think it's true. You can verify this one way or the other by using the Contact Support link at the bottom here.

[JamesC]

The Trial should remain on the account regardless of whether or not the doorbell was removed.

cfireison,

Did you ever have an active trial subscription on your account?

JamesC