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Have a transformer 16-24v. Reading 19 volts at the two screws in the back of the doorbell. I don't have a chime. There is no light or anything. Tried to reset. Nothing happens.
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Troubleshooting
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Leave it connected for ~30 minutes (probably less would do). There's an internal battery that has to be sufficiently charged before the doorbell will work. If still an issue swap at the store.
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Thanks for the reply! I've left it hooked up all night. Didn't check it this morning, but will see when I get home from work.