Arlo|Smart Home Security|Wireless HD Security Cameras
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Essential video doorbell wire free

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Follower
Follower

We have not been able to connect, we never have heard the “success tone”.  We’ve tried the suggestions provide such as hold the QR code further, closer, angled, wipe the camera etc.....HELP

Model: AVD2001 | Arlo Essential Video Doorbell Wire-Free
Guru Guru
Guru

Have you reset the doorbell using the procedure in the FAQ here in the support area? Hold the button for >10 seconds until the ring starts flashing.

Community Manager
Community Manager

FrankKS,

 

Adding to the suggestion above, take a look at this article for tips on scanning the QR code: My Arlo device won’t scan the QR code when I am connecting it to a router; what do I do?

 

JamesC

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  • 2 Replies
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  • 3 In Conversation