Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Reply
Discussion stats
  • 1 Reply
  • ‎2022-06-28 10:47 AM
  • 501 Views
  • 0 Likes
  • 2 In Conversation
Ibc1983
Follower
Follower
‎2022-06-28 10:47 AM
I have tried to talk to customer service through chat over several months no help. Just found out I am on my own for support. Bought a floodlight and doorbell. I am going to write reviews on the lack of customer service. I will never buy another Arlo product again. At this point this doorbell is an expensive paper weight.
Labels:
0 Likes
Reply
Message 1 of 2
Views icon 501
1 REPLY 1
ShayneS
Arlo Moderator
Arlo Moderator
‎2022-06-29 09:35 AM

Hi Ibc1983

 

Thanks for the update. I have escalated your case & someone from support will be reaching out to you as soon as possible. I have provided your escalations number here: 43080671

 

0 Likes
Reply
Message 2 of 2
Views icon 481
Discussion stats
  • 1 Reply
  • ‎2022-06-28 10:47 AM
  • 502 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.