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I have tried to talk to customer service through chat over several months no help. Just found out I am on my own for support. Bought a floodlight and doorbell. I am going to write reviews on the lack of customer service. I will never buy another Arlo product again. At this point this doorbell is an expensive paper weight.
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Hi Ibc1983
Thanks for the update. I have escalated your case & someone from support will be reaching out to you as soon as possible. I have provided your escalations number here: 43080671
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