Arlo|Smart Home Security|Wireless HD Security Cameras

Re: Arlo Doorbell & Base Station (working with HomeKit)

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acidhorse
Initiate
Initiate

I don't understand why Arlo does not integrate their wireless doorbell into the SmartHub.  Having HomeKit is great where I can monitor everything.........except the doorbell.  Make it happen Arlo.

Model: VMB5000 | Arlo Ultra SmartHub

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JamesC
Community Manager
Community Manager

acidhorse,

 

Base Station/SmartHub support is not available at this time. I will provide an update once we have more information on this topic.

 

JamesC

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JamesC
Community Manager
Community Manager

acidhorse,

 

Base Station/SmartHub support is not available at this time. I will provide an update once we have more information on this topic.

 

JamesC

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Oiseau
Aspirant
Aspirant

I bought the wireless doorbell assuming the same thing.  

 

It had better do so before this three month trial expires or else I'll return the product.  

abeier
Tutor
Tutor

Has anyone received an update about if and when the Arlo Essential Video Doorbell Wire-Free will connect to a SmartHub?

Model: AVD2001 | Arlo Essential Video Doorbell Wire-Free
Oiseau
Aspirant
Aspirant
I only bought it two days ago. So sadly, I’ve heard nothing.
acidhorse
Initiate
Initiate

Seems a bit strange.  Had they used the same amount of time and effort to force customers to use their cloud services (versus local storage and live stream video capabilities) and into creating a holistic environment for all of their devices, this post would not exist.

Model: VMB5000 | Arlo Ultra SmartHub, AVD1001 | Arlo Video Doorbell
47kkin
Aspirant
Aspirant

Hi Arlo Team,

 

Any update on when is this door going to be able to connect to base station VMB4000? I just purchase this and it wasn't clearly stated that it all not compatible. I would like to know if this is not happening in the near future then I am going to return the product.

 

Regards

Nick

Model: VMB4000 | Arlo Pro/Pro2 Base Station, AVD2001 | Arlo Essential Video Doorbell Wire-Free
winz
Tutor
Tutor

I think many of us purchased this assumine it will be compatible with the base station / hub. I surely did. There is nowhere which specifies that the ONLY connection it supports is 2.44GHz wi-fi. My 3 months trial is about to end and I have not even been able to put the doorbell to proper use. Please fix this Arlo!

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