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Doorbell not connecting to VMB3000

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AlexCass
Aspirant
Aspirant
I am unable to connect the Video doorbell to the VMB3000 base. Is this base compatible with the doorbell?
1 ACCEPTED SOLUTION

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JamesC
Community Manager
Community Manager

AVD2001 Base Station/SmartHub support is now available with the latest AVD2001 firmware update. Make sure your Arlo Essential Wireless Video Doorbell is using the latest firmware version and you will now be able to sync directly to your Base Station/SmartHub.

 

Compatible Base Stations/SmartHub models include: VMB4000, VMB4500, VMB4540 and VMB5000

 

Please note that HomeKit integration is not yet available for AVD2001. Now that Base Station support is available, we plan to add HomeKit integration early next year. Stay tuned for updates.

 

JamesC

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4 REPLIES 4
JamesC
Community Manager
Community Manager

AlexCass,

 

No. AVD2001 is not currently compatible with base stations/SmartHubs.

 

JamesC

AlexCass
Aspirant
Aspirant
Hello, thanks for the reply.
Are you saying the doorbell is not compatible with all base stations or just the VMB3000?
JamesC
Community Manager
Community Manager

AlexCass,

 

AVD2001 is not compatible with any base station or SmartHub at this time.

 

JamesC

JamesC
Community Manager
Community Manager

AVD2001 Base Station/SmartHub support is now available with the latest AVD2001 firmware update. Make sure your Arlo Essential Wireless Video Doorbell is using the latest firmware version and you will now be able to sync directly to your Base Station/SmartHub.

 

Compatible Base Stations/SmartHub models include: VMB4000, VMB4500, VMB4540 and VMB5000

 

Please note that HomeKit integration is not yet available for AVD2001. Now that Base Station support is available, we plan to add HomeKit integration early next year. Stay tuned for updates.

 

JamesC

Discussion stats
  • 4 Replies
  • 875 Views
  • 0 Likes
  • 2 In Conversation