Arlo|Smart Home Security|Wireless HD Security Cameras

Ultra camera records video when audio noise detected with microphone turned off

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BTG
Aspirant
Aspirant

Has anyone else experienced this: my Arlo Ultra camera records video (14-120 secs) when audio noise is detected (under Library, thumbnails show Audio - and not Vehicle or Person) with the  microphone turned off? How is that even possible? 

Model: VMB5000 | Arlo Ultra SmartHub
dcfox1
Master
Master

Do you have Audio on or off in your rules for the camera?

BTG
Aspirant
Aspirant

Had it 'ON" but the AUDIO DETECTION SENSITIVITY set to 2. Setting to 1 now to see what happens. I thought turning off audio under camera Settings would override?

jguerdat
Guru Guru
Guru

As you found, settings in the camera settings aren't used for the rules. Editing your modes are the way to treat this properly.

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