Ultra camera records video when audio noise detected with microphone turned off

[BTG]

Has anyone else experienced this: my Arlo Ultra camera records video (14-120 secs) when audio noise is detected (under Library, thumbnails show Audio - and not Vehicle or Person) with the  microphone turned off? How is that even possible? 

[dcfox1]

Do you have Audio on or off in your rules for the camera?

[BTG]

Had it 'ON" but the AUDIO DETECTION SENSITIVITY set to 2. Setting to 1 now to see what happens. I thought turning off audio under camera Settings would override?

[jguerdat]

As you found, settings in the camera settings aren't used for the rules. Editing your modes are the way to treat this properly.

[ben_dub]

Hey BTG - did you get this issue sorted, grateful to know how?? I've had the same problem for months. On windy days each of my 4 cameras batteries die in less than 24hrs -- incredibly frustrating -- have tried all sort of setting combos as well as complete reset. All malware is up to date. The system is terrible for the price. 

[BTG · Accepted solution]

Yes, you have to turn off the audio in the 'Rules' for the camera/s and not on the camera itself.