Arlo|Smart Home Security|Wireless HD Security Cameras

Reply
Discussion stats
  • 3 Replies
  • 847 Views
  • 1 Like
  • 2 In Conversation
LandJS
Mentor
Mentor

Out of ten recordings this evening 8 were 0 secs long and 1 was 1 sec long.  Can't somebody at Arlo fix this issue.

3 REPLIES 3
jguerdat
Guru Guru
Guru

This can be caused by signal strength/quality - anything that causes an issue with the connection between the camera and hub.  I'd start with rebooting the hub and reinserting the camera battery. You can also swap cameras around to see if it's the camera or location.

LandJS
Mentor
Mentor

signal was full on all, hub was rebooted twice yesterday and it affected 4 cameras so I doubt swapping them will help.  Even removed and re added 2 of them to try to stop it which is a pain now if you have more than 5 cameras because then you have to go through the inactive need a subscription crap until you can get them back to the active list.

LandJS
Mentor
Mentor

No Arlo I did not get an answer or solution

Discussion stats
  • 3 Replies
  • 848 Views
  • 1 Like
  • 2 In Conversation