Arlo|Smart Home Security|Wireless HD Security Cameras
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Cannot get SmartHub on iPhone App. Shows solid blue light and is on internet.

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  • ‎2020-06-06 10:35 PM
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keeaust
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‎2020-06-06 10:35 PM

VMB5000 has a solid Blue light and is on internet.

When running app on iPhone, it will not find hub

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JessicaP
Arlo Employee Retired
‎2020-06-09 10:37 AM

Hi keeaust,

 

Make sure that you connect your SmartHub to the router before you connect your SmartHub to power. You can read here to learn how to troubleshoot: Arlo can't discover my SmartHub or base station during installation; what do I do?

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