Arlo|Smart Home Security|Wireless HD Security Cameras
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One of my Ultra camaras only picks up movement during daylight. No motion detection at night.

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Dr_S_HG
Guide
Guide

Hi,

one of my Ultra camaras only picks up movement during daylight, no movement detection or recordings at night... Any suggestions?

 

Thanks a lot in advance!

Sascha

12 REPLIES 12
jguerdat
Guru Guru
Guru

Are you using the schedule? Be sure the proper mode is selected if so.

Dr_S_HG
Guide
Guide

No schedule in use, system is armed 24/7
Last recording is taken shortly before sunset, first recording again at dawn  - but the other camera clearly shows movement from our cat

n1976jmk
Virtuoso
Virtuoso

hi Dr Sh G, are you using the Arlo camera positioning guide when you installed the camera?  Please see this link here the displays the best way.

https://kb.arlo.com/37/How-do-I-position-my-Arlo-wire-free-camera

Also, is the motion detection you are expecting at night far away from the camera or close?

 

Also, when you state there are no recordings at night.  Did you also check the SD card, if you are using one.

 

Thanks!

 

Dr_S_HG
Guide
Guide

Movement should be around 2,5 meters away from the camera  - actually I had an Arlo pro at exactly the same position which worked nicely; just upgraded to the ultra due to enhanced resolution and flashlight

n1976jmk
Virtuoso
Virtuoso

Can you post any screenshots from the camera or the activity zones you have set up?  etc

 

thanks!

Dr_S_HG
Guide
Guide

Sure, here is the camera view

Dr_S_HG
Guide
Guide

And here comes the activty zone

n1976jmk
Virtuoso
Virtuoso
Hi dr s gh

To confirm do you have your low light settings set up? (Screen shot of my low light settings attached).

Also, what does the live view of your camera look like at night after sunset when dark out? IE 10pm.

Dr_S_HG
Guide
Guide

Yes, low light enabled (same setting works nicely on another Ultra)

Dr_S_HG
Guide
Guide

Will take a night picture after sunset and post later

n1976jmk
Virtuoso
Virtuoso

HI D S GH, what about adjusting the brightness from 25% to 100%?

 

Please try that and see if that helps for this evening.

Dr_S_HG
Guide
Guide

Done, will give it  try

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