Arlo|Smart Home Security|Wireless HD Security Cameras

Cannot get SmartHub on iPhone App. Shows solid blue light and is on internet.

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keeaust
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VMB5000 has a solid Blue light and is on internet.

When running app on iPhone, it will not find hub

Model: VMB5000 | Arlo Ultra SmartHub
JessicaP
Arlo Moderator
Arlo Moderator

Hi keeaust,

 

Make sure that you connect your SmartHub to the router before you connect your SmartHub to power. You can read here to learn how to troubleshoot: Arlo can't discover my SmartHub or base station during installation; what do I do?

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