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We are experiencing an outage of our ReadyCloud service and are working to resolve the issue..
We are experiencing an outage of our Google service and are working to resolve the issue..
I have 4 x Ultra and 2 c Pro2 connected to my smart Hub. All cam have 2 bars wifi connection = good coverage. Only 1 cam keeps connecting and disconnecting when I attempt to local stream 4K. I have max 2 cam with 4K local streaming or only that one. Always the same: it connects and stream for 3 or 4 sec in 4K, then disconnect and reconnect... I tried permanent power and battery mode. No change.
When I first bought my 2-camera kit one of the cameras was doing this same thing.... After half a wasted day diagnosing and testing it I finally brough the kit back to BestBuy and got another one.... The second kit both cameras worked.
Try swapping the location of the camera that is dropping connection with a camera that works without any issues. This will allow you to see if the problem is with the location of the camera or the camera itself.
For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.