Activity Zone Not Working

[hleighb]

One can hope!

[Nelchior]

I just bought a Ultra 3-Pack that I was going to install outside, sometimes over the weekend. Still, I did turn them on just to give it a go, and right away I was shocked by the huge connection/streaming delay.

What I read across Arlo's forums seem quite alarming (pun intended). 

Is there anyone for who the activity zone feature DOES work? 

[staf]

Hi, any word on these updates? can we get access to betas?

[Sevakesmailian]

Hi ,

The latest update was released on the 10th of this month...
Arlo Smart Hub - VMB5000 - 1.16.3.2_693_6cd3d19

https://community.arlo.com/t5/Firmware-Release-Notes/Arlo-SmartHub-VMB5000-1-16-3-2-693-6cd3d19-9th-...

I’m not sure on the beta firmware...

[Sevakesmailian]

There should also be a new update coming out and should be fixing the issue with choppy voice on 4K live. They are testing out new updates with fixes should be coming out soon

[Menten]

I no longer see activity zones on my app or my,arlo.com

What is going on?

[dcfox1]

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@Menten wrote:

I no longer see activity zones on my app or my,arlo.com

What is going on?

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Still works here on app and web, just adjusted one. 

[Menten]

My battery is only at 45%. I just replaced it. I am thinking that might be it. Activity zones are working on other cameras. This camera had them and now nothing? I know camera needs to be hardwired to work

[Onegr8dane]

There are no activity zones unless the cameras are plugged into a AC adapter.
Plugged in you can arrange the zones as you want. Problem is that they do not work properly.
My zones are ignored as I get a recording every time a bus, or truck pass by outside the zones.
I started a post on that and others are experiensing the same.
No solution from Arlo yet. 😢

[srandall25]

Activity zones effect your notifications. They don’t effect what gets recorded. Anything the motion sensor hits will trigger a recording. The recording then gets sent to the cloud for analysis. Based on your activity zone settings, Arlo will determine if that recording has a person, animal or vehicle in it. Based on your notification settings, you will be notified if you have notifications enabled for person, animal or vehicle and it’s determined that’s what was within your activity zone. All recordings will be in your cloud library regardless of your activity and notification settings.

[Jay2020]

Worked perfect for a year on the free plan. I was so happy with the system I upgraded to the Ultra paid plan for my 9 cameras.
Now I have no menu items for activity zones, I’m getting no notifications. The system has become awful.

Any help greatly appreciated.

[andyhugelier]

I'm experiencing the same issue. I set up activity zones when I first set up the system, now they have apparently all disappeared and the smart notifications are terribly inaccurate. I can't find where to even access them in the application according to the help articles — was that feature completely removed?