Arlo|Smart Home Security|Wireless HD Security Cameras
× Urgent: Activate Two-Step Verification
Arlo requires all users to activate two-step verification to continue to access your recordings, devices, and account.
Please enable this feature now. Learn More.

Re: activity zones disappeared

Reply
hleighb
Aspirant
Aspirant

One can hope!

Nelchior
Tutor
Tutor

I just bought a Ultra 3-Pack that I was going to install outside, sometimes over the weekend. Still, I did turn them on just to give it a go, and right away I was shocked by the huge connection/streaming delay.

 

What I read across Arlo's forums seem quite alarming (pun intended). 

 

Is there anyone for who the activity zone feature DOES work? 

Model: VMB4540 | Arlo Pro 3 SmartHub, VMC5040 | Arlo Ultra Wire-Free Camera
staf
Aspirant
Aspirant

Hi, any word on these updates? can we get access to betas?

Model: VMB5000 | Arlo Ultra SmartHub, VMC5040 | Arlo Ultra Wire-Free Camera
Sevakesmailian
Apprentice
Apprentice
Hi ,

The latest update was released on the 10th of this month...
Arlo Smart Hub - VMB5000 - 1.16.3.2_693_6cd3d19

https://community.arlo.com/t5/Firmware-Release-Notes/Arlo-SmartHub-VMB5000-1-16-3-2-693-6cd3d19-9th-...

I’m not sure on the beta firmware...
Sevakesmailian
Apprentice
Apprentice
There should also be a new update coming out and should be fixing the issue with choppy voice on 4K live. They are testing out new updates with fixes should be coming out soon
Menten
Aspirant
Aspirant

I no longer see activity zones on my app or my,arlo.com

 

 

What is going on?

 

dcfox1
Master
Master

@Menten wrote:

I no longer see activity zones on my app or my,arlo.com

 

 

What is going on?

 


Still works here on app and web, just adjusted one. 

Menten
Aspirant
Aspirant

My battery is only at 45%. I just replaced it. I am thinking that might be it. Activity zones are working on other cameras. This camera had them and now nothing? I know camera needs to be hardwired to work

 

Onegr8dane
Star
Star
There are no activity zones unless the cameras are plugged into a AC adapter.
Plugged in you can arrange the zones as you want. Problem is that they do not work properly.
My zones are ignored as I get a recording every time a bus, or truck pass by outside the zones.
I started a post on that and others are experiensing the same.
No solution from Arlo yet. 😢
Model: VMB5000 | Arlo Ultra SmartHub
srandall25
Apprentice
Apprentice
Activity zones effect your notifications. They don’t effect what gets recorded. Anything the motion sensor hits will trigger a recording. The recording then gets sent to the cloud for analysis. Based on your activity zone settings, Arlo will determine if that recording has a person, animal or vehicle in it. Based on your notification settings, you will be notified if you have notifications enabled for person, animal or vehicle and it’s determined that’s what was within your activity zone. All recordings will be in your cloud library regardless of your activity and notification settings.
Jay2020
Aspirant
Aspirant
Worked perfect for a year on the free plan. I was so happy with the system I upgraded to the Ultra paid plan for my 9 cameras.
Now I have no menu items for activity zones, I’m getting no notifications. The system has become awful.

Any help greatly appreciated.
Model: VMB5000 | Arlo Ultra SmartHub, VMC5040 | Arlo Ultra Wire-Free Camera
andyhugelier
Aspirant
Aspirant

I'm experiencing the same issue. I set up activity zones when I first set up the system, now they have apparently all disappeared and the smart notifications are terribly inaccurate. I can't find where to even access them in the application according to the help articles — was that feature completely removed?

Model: VMC5040 | Arlo Ultra Wire-Free Camera