Arlo|Smart Home Security|Wireless HD Security Cameras

Reply
Discussion stats
  • 18 Replies
  • 1954 Views
  • 0 Likes
  • 4 In Conversation
Retired_Member
Not applicable

My subscription just ended, so I switched to recording on the SD card in my base station.

Problem is I can only see todays recordings.

Is there a way to see all recordings other than removing the SD card?

1 ACCEPTED SOLUTION

Accepted Solutions
Retired_Member
Not applicable

Just found the calander.

View solution in original post

18 REPLIES 18
jguerdat
Guru Guru
Guru

If you have the old user interface (UI) that uses Library to view videos, use the left arrow to the side of the month display at the top to see the previous month's recordings.

Retired_Member
Not applicable

Looking at recordings under storage settings & it still shows only today

 

jguerdat
Guru Guru
Guru

So you're using the new UI that has Feed to view cloud recordings? Have you tried using the calendar icon at the top right to see if you can change date?

Retired_Member
Not applicable

Not looking at cloud. My subscription ended a few days ago. The only way I was able to figure out how to view recordings on my SD card was through devices/base station/storage settings and then it just shows me todays recordings.

Is there a better way to view recordings on my SD card in my base station?

 

Retired_Member
Not applicable

Not sure what the new UI is

 

StephenB
Guru Guru
Guru

@Retired_Member wrote:

Not sure what the new UI is

 


The old one has an option for "Library" at the bottom of the main screen.  The new one shows "Dashboard" and "Feed".

Retired_Member
Not applicable

Mine shows dashboard & feed, so new UI.

Still have the same problem

 

ShayneS
Arlo Moderator
Arlo Moderator

Hi @Retired_Member 

 

Are you still experiencing this issue with your local storage? 

Retired_Member
Not applicable

Yes I am

ShayneS
Arlo Moderator
Arlo Moderator

May I ask which troubleshooting steps you have performed so far? I don't want to suggest anything you have previously performed.

Retired_Member
Not applicable

Not any real troubleshooting. Not sure what to look for. Just know that the only way I was able to figure out how to view recordings on my SD card was through devices/base station/storage settings and then it just shows me todays recordings.

ShayneS
Arlo Moderator
Arlo Moderator

Are you using an Android device? 

Retired_Member
Not applicable

Yes, a Samsung

 

Retired_Member
Not applicable

Still looking for a solution

 

Retired_Member
Not applicable

Need some help

 

ShayneS
Arlo Moderator
Arlo Moderator

Do you see the calendar/date selector in the top right? 

Retired_Member
Not applicable

Just found the calander.

ShayneS
Arlo Moderator
Arlo Moderator

Awesome, let me know if you have any other questions. 

Discussion stats
  • 18 Replies
  • 1955 Views
  • 0 Likes
  • 4 In Conversation