Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Only showing todays recordings.

Reply
Discussion stats
  • 18 Replies
  • 972 Views
  • 0 Likes
  • 4 In Conversation
gonzomn
Aspirant
Aspirant

My subscription just ended, so I switched to recording on the SD card in my base station.

Problem is I can only see todays recordings.

Is there a way to see all recordings other than removing the SD card?

1 ACCEPTED SOLUTION

Accepted Solutions
gonzomn
Aspirant
Aspirant

Just found the calander.

View solution in original post

18 REPLIES 18
jguerdat
Guru Guru
Guru

If you have the old user interface (UI) that uses Library to view videos, use the left arrow to the side of the month display at the top to see the previous month's recordings.

gonzomn
Aspirant
Aspirant

Looking at recordings under storage settings & it still shows only today

 

jguerdat
Guru Guru
Guru

So you're using the new UI that has Feed to view cloud recordings? Have you tried using the calendar icon at the top right to see if you can change date?

gonzomn
Aspirant
Aspirant

Not looking at cloud. My subscription ended a few days ago. The only way I was able to figure out how to view recordings on my SD card was through devices/base station/storage settings and then it just shows me todays recordings.

Is there a better way to view recordings on my SD card in my base station?

 

gonzomn
Aspirant
Aspirant

Not sure what the new UI is

 

StephenB
Guru Guru
Guru

@gonzomn wrote:

Not sure what the new UI is

 


The old one has an option for "Library" at the bottom of the main screen.  The new one shows "Dashboard" and "Feed".

gonzomn
Aspirant
Aspirant

Mine shows dashboard & feed, so new UI.

Still have the same problem

 

ShayneS
Arlo Moderator
Arlo Moderator

Hi @gonzomn 

 

Are you still experiencing this issue with your local storage? 

gonzomn
Aspirant
Aspirant

Yes I am

ShayneS
Arlo Moderator
Arlo Moderator

May I ask which troubleshooting steps you have performed so far? I don't want to suggest anything you have previously performed.

gonzomn
Aspirant
Aspirant

Not any real troubleshooting. Not sure what to look for. Just know that the only way I was able to figure out how to view recordings on my SD card was through devices/base station/storage settings and then it just shows me todays recordings.

ShayneS
Arlo Moderator
Arlo Moderator

Are you using an Android device? 

gonzomn
Aspirant
Aspirant

Yes, a Samsung

 

gonzomn
Aspirant
Aspirant

Still looking for a solution

 

gonzomn
Aspirant
Aspirant

Need some help

 

ShayneS
Arlo Moderator
Arlo Moderator

Do you see the calendar/date selector in the top right? 

gonzomn
Aspirant
Aspirant

Just found the calander.

ShayneS
Arlo Moderator
Arlo Moderator

Awesome, let me know if you have any other questions. 

Discussion stats
  • 18 Replies
  • 973 Views
  • 0 Likes
  • 4 In Conversation