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I now have basic smart on one camera but have 4 cameras in all. The smart notifications aren't working on that camera. In fact NO notifications are working on tgat camera.
Please help.
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Omg.
Australian User...
I just recevied 'Person detected on [Camera Name*]. I think (touch wood) it may be working FINALLY for me.
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It would be even nicer as a goodwill gesture if all existing subscribers received an apology or one off X month credit.
Sure it is now working for some people, but the excuses and lack of due care has pissed a lot of people off.
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Hi fellow kiwi, loving this hot weather.
Have you been having an "Error 14016 We Are Sorry We Are Unable To Change Your Plan. Please Try Again Now"
When trying to buy Smart subsriptions?
I am trying to buy one camera to try it out. Managed to buy one in November but it didn't work. It soon vanished from my system. So of course can not cancel it.
But still being charged for it.
You can confirm thougfh it is working in NZ now??
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I can confirm that Smart notifications are working in New Zealand. I've had people, animal and vehicle alerts. And for the first time today have had a package detected at my frondoor.
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I've never had a notification take more than 10-15 seconds...that I can recall. This is on IOS.
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Smart notifications are only sent after the servers receive the whole video and post-process the videos to determine what subject caused the recording. It should take only seconds, not minutes. Normal notifications are instantaneous since no post-processing is needed.
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I'm from New Zealand and Smart notifications work fine.
I don't understand why you you pay for a subscription if you don't want to and are unhappy with it? You can choose to cancel and get a refund at anytime for anything unused.
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