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Recently changed bank and unable to update new bank details. How to update for subscription?

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  • ‎2020-01-17 01:50 AM
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shezzib
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‎2020-01-17 01:50 AM

We have recently changed banks and Arlo is the only recurring charge that I am unable to figure out how to update to our new bank details. Can anyone help? I'm in Australia.

I have tried to follow the instructions, login via a computer (not IOS), click settings, then subscription nut I can't even find subscription???

Any help would be greatly appreciated, thanks.

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StephenB
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‎2020-01-17 06:20 AM
@shezzib wrote:

 

I have tried to follow the instructions, login via a computer (not IOS), click settings, then subscription but I can't even find subscription???

 

It should be on the menu on the left hand side of the screen - between "grant access" and "buy add-ons and accessories".

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