@selami_y: Thanks, just tried it, but doesn't work. I keep logged in on my browser (Notebook). Before that I updated my iPhone to 14.01 (iPhone XS). The problem still exists.
I did the same thing (logged on via pc first) and then the phone and it worked. The only difference was, before trying my phone, I deleted ALL of my saved recordings. There were a ton. Took a few minutes, but then my app worked. I figure all of the notifications may have something to do with it.
@Dm_Vm : Seemed to be a good idea, but it doesn't work, too. The app always shows a notification, even after I deleted all the recordings as you proposed, and crashes after starting it. I don't know what to do further.... buy a new system (not Arlo)?
I tried it again... doesn' work... @Dm_Vm : What did you do in detail? Just deleted all the recorded videos or what else, when you mean the "notifications"? Thank you for your help.
@JosephT : Thank's a lot, but it doesn't work for me, too. But it may be an idea for Arlo's app developers where there's the issue. I wonder that a notification is shown after I installed the app (nearly 20 times in the last two weeks) and starting it. But then it immediately crashes.
(in detail) I turned off all notifications, location access, etc. in settings, then logged onto my account via PC, and manually deleted all recordings by date. Took a few minutes, but there were no recordings left. (I had previously noticed a ton of recording notifications in the app, but couldn't access or delete in the app. Next, while still logged on, opened the app on my phone, and it logged me out of the pc account, but the app worked. Seems to still be working as well.
We want to update everyone that the development team is aware about this issue and is working their best to fix the issue. We'll be sure to provide any new information or update when we hear back from the development team.
Similar but slightly different problem on my iPhone 8.
If I open Arlo app it will work okay the first time. But the next time I open the app (if I have switched to another app for a bit) then the Arlo app will open but freeze. The app remains frozen until I close the Arlo app (double-click home button, then swipe up). The app will then work fine, until I switch to another app - next time I return to Arlo app it is frozen again.
As with others, this started around the time of the iOS and Arlo app updates.
This exact issue is not happening to me. I try to load the app and it crashes after 2 or 3 seconds! i have the latest Arlo App Ver and i also have the latest IOS Ver 14.0.1. I am so frustrated. My Arlo system is now useless.
The APP still crashed immediately upon startup. I have 6 cameras. I have reinstalled the APP several times on my iphone11 pro max and ipad. Both devices are using the lastest ios. Please help!
Still the same with me (from iOS 13.6x to 13.7 to 14.0 and now 14.01, the latest app doesn't work. I also tried what proposed here, but nothing work. So the cameras are useless for me, too. It is unbelievable, that Arlo cannot fix this problem since one month. Obviously Arlo has no iOS programmers anymore...
I finally got my Arlo app to stop closing right after I open it. As soon as the app opens, quickly hit the Mode icon and wait a few seconds; when yI was able to go to devices and view my cameras.