The app 2.20 is still crashing on my iPhone X with IOS 14. I am almost at the point of factory resetting my phone. I have deleted the app, completed a soft reset of the iPhone, re-installed the app 2.20. Upon opening it immediately crashes and asks “would you like Arlo to allow send notifications”. I have no other way of operating my cameras.
The issue is not fixed as of 22 Sept
I have a iPhone 11 on iOS 14 with the current Arlo App 2.20.
@LR1755: Of course, you are right. My statement was misleading, so sorry for that. The hardware is ok, it is the app which may have a problem with certain devices. So the app has to be configured in order to run on iPhone X.... and 11. But obviously now there are also problems with iPads and even an Android phone. What's going on? It becomes even worse... I hope Arlo app becomes repaired soon, because it is unacceptable in the long run. I'm already looking for alternative products, too.
By the way: Opening the Arlo webpage in Safari on my iPhone doesn't work as it doesn't even open the camera settings (error message).
Have an iPhone XS, iOS 14.
Still no response from Arlo. We've spent many $$$ on the Arlo system, surely Arlo is aware of the problem, but . . . crickets. It would be nice if Arlo acknowledged the issue and said "we're working on it."
Without the app, I have no way of knowing if bad guys are trying to break into my home. At least the police can view the videos the next day when I'm in the hospital or the morgue.
Right now, I cannot recommend this product to anyone.
The arlo app keeps crashing on my wife’s and I phone. Now we are unable to keep an eye on our kids rendering your system useless!!! We both have IOS version 14.0.1. Please provide assistance,
Had the same problem with my iphone x and I solved it just by luck.
First login through your web browser on PC and try starting app from your mobile .
You will get a notification from the web browser, "you will be logged off because you log in through your mobile app".
And that's it, hope it helps,