enable push and retrusting my device

[thatguynamedtom]

I have seen this problem multiple times on the site, but I can't get a hold of anyone other than by posting. I need to re-trust the device that I use. I bought a new phone and am running multiple cameras. Please assist. 

[ShayneS]

Can you try again with the latest version of the Arlo mobile app v4.3.5? 

[thatguynamedtom]

• 

  No, I am still unable to trust the device and reactivate the push from my app 

[ShayneS · Accepted solution]

@thatguynamedtom 

Can you try this workaround:

1. Login to arlo account using email or SMS 2FA
2. Go to 2FA
3. Remove previous trusted device
4. Log out
5. Uninstall the app * important step
6. Reinstall the app * important step
7. Login and trust

[thatguynamedtom]

It worked!!!

[ShayneS]

Awesome, Thanks for the update.