Subscription Price Increase 2025

[JRod12345]

Just got a notification that the subscription of the Arlo Secure Plan is being increased yet again.  What I find appaling is the fact that the company tries to justify the price increase with all these new features yet the increase for the monthly subscription option is a significant $8/month unless you want to pay for a full year in advance which is what many companies are doing to lock you in.  I remember just a couple of years ago I was paying $9.99/mo which will now be double for the same quality equipment I can get with many of their competitors.  So, what I will do instead is cancel my subscription and trash the cameras and switch to something better and more reasonable priced.  This is not to offer the end users more features but to price gouge and be greedy.

[JamesC]

Thank you all for the feedback. On January 3rd Arlo has updated subscription plans and pricing to enhance the Arlo Secure experience, doubling cloud video storage, and making new AI-powered capabilities available to all subscribers in the US. We have simplified into two plans to allow you to easily identify which features are right for your security needs.

For more information on the new Arlo Secure plans, available now, see https://www.arlo.com/en-us/arlosecure.html

[HairEBalls85]

This is just the final straw for me. I switched internet providers and when I did, one of my cameras would not reconnect. It took me several months to get it to reconnect and when I did they tried to claim my started a new account. I've been in Arlo customer for many years. Now they're trying to tell me that they cannot put it back to my original account because it appears somebody else owns that account. I sent them screenshots of my bank account and a copy of the property wreck card proving I'm the owner of the house. They still won't do anything. So this price increase is it for me. My husband found another camera system that is a bit more expensive but there are no monthly fees. I am selling my two cameras and I am getting out

[HairEBalls85]

I forgot, what's worse is I never even got a warning that there was a price increase. I just got the notification this morning that they charged me $20 instead of 13. Screw this unethical, unprofessional and irresponsible company

[Luisrfernandez]

Yup.. will be ditching this company at the start of next year. I did not want to spend money on a whole other system at this point in time so I pitched over the money at yearly price but I will be buying new cams during Black Friday. Good luck Arlo, this won’t end well for you. For instance ring only charges $100 a month for unlimited cameras……. 

[Dgmi]

for reference,

see my annual Arlo Secure plan price increases below:

2025         $ 215.88

2024          $ 149.99

2023           $ 119.88

if you’re not fully vested into this product, proceed with caution.

who knows how much they’ll increase it next year ?!

[Damma]

I also canceled my subscription with arlo. I was NEVER notified of the increase until the payment was taken from my c.c.! If I have to pay this outrageous price I'll get something more reliable than this crappie company!!

[Aidensdad80]

CEO makes $9,911,634. I'm done. 10 years now. They are just greedy. They will be bankrupt in 10 years. This is not sustainable. Make them pay in pocketbook. I'm cancelling.

[jcronin]

Just cancelled mine and would never recommend them to anyone.

[OlafBoerner]

Thanks. It’s an unfortunate situation ! 

Arlo did not respond therefore it’s time to stop buying Arlo devices and find alternative solutions