Arlo|Smart Home Security|Wireless HD Security Cameras

Subscription Price Increase 2025

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JRod12345
Tutor
Tutor

Just got a notification that the subscription of the Arlo Secure Plan is being increased yet again.  What I find appaling is the fact that the company tries to justify the price increase with all these new features yet the increase for the monthly subscription option is a significant $8/month unless you want to pay for a full year in advance which is what many companies are doing to lock you in.  I remember just a couple of years ago I was paying $9.99/mo which will now be double for the same quality equipment I can get with many of their competitors.  So, what I will do instead is cancel my subscription and trash the cameras and switch to something better and more reasonable priced.  This is not to offer the end users more features but to price gouge and be greedy.

Best answers
  • JamesC
    Community Manager
    Community Manager

    Thank you all for the feedback. On January 3rd Arlo has updated subscription plans and pricing to enhance the Arlo Secure experience, doubling cloud video storage, and making new AI-powered capabilities available to all subscribers in the US. We have simplified into two plans to allow you to easily identify which features are right for your security needs.

    For more information on the new Arlo Secure plans, available now, see https://www.arlo.com/en-us/arlosecure.html

205 REPLIES 205
rick6633
Star
Star

JamesC, Community manager left this comment.  Nobody can respond to it.  It’s really meaningless.

 

”Thank you all for the feedback. On January 3rd Arlo has updated subscription plans and pricing to enhance the Arlo Secure experience, doubling cloud video storage, and making new AI-powered capabilities available to all subscribers in the US. We have simplified into two plans to allow you to easily identify which features are right for your security needs.”

 

What exactly qualifies as “Enhanced experience”?  Arlo or customers and what does it mean?

 

Who said we need more storage?  I certainly didn’t ask for more storage.

 

You guys are out of line.

 

 

 

rick6633
Star
Star

It’s the only way they get the message.  Good for you!  

rick6633
Star
Star

Thank you for bringing this up.  Your story is my story as well.  

rick6633
Star
Star

There are lots of us that share your sentiment.  

 

Ranks115
Aspirant
Aspirant

I’ll be quitting Arlo. Look around and other companies are offering more for less with equipment that works better.

Dgmi
Apprentice
Apprentice

see my annual plan price increases below:

2025         $ 215.88

2024          $ 149.99

2023           $ 119.88

 

if you’re not fully vested into this product, proceed with caution.

who knows how much they’ll increase it next year ?!