Price hike announced today

[JRod12345]

Just got a notification that the subscription of the Arlo Secure Plan is being increased yet again.  What I find appaling is the fact that the company tries to justify the price increase with all these new features yet the increase for the monthly subscription option is a significant $8/month unless you want to pay for a full year in advance which is what many companies are doing to lock you in.  I remember just a couple of years ago I was paying $9.99/mo which will now be double for the same quality equipment I can get with many of their competitors.  So, what I will do instead is cancel my subscription and trash the cameras and switch to something better and more reasonable priced.  This is not to offer the end users more features but to price gouge and be greedy.

[JamesC]

Thank you all for the feedback. On January 3rd Arlo has updated subscription plans and pricing to enhance the Arlo Secure experience, doubling cloud video storage, and making new AI-powered capabilities available to all subscribers in the US. We have simplified into two plans to allow you to easily identify which features are right for your security needs.

For more information on the new Arlo Secure plans, available now, see https://www.arlo.com/en-us/arlosecure.html

[rick6633]

Sad to say I’ve been a loyal customer since 2017.  With this latest price hike, for me,  I’ve lost confidence in ARLO and will do business with someone else who is more reasonable.  I didn’t ask for all the new bells and whistles they’ve shoved down our throats.  With the update of the app it forced my separate homes/locations to be combined under one location without the ability to use all the functions I had previously.  In the end the only way to maintain a reasonable annual subscription was to place all my cameras from both homes/locations under one location subscription. This way, I was told, I  could have access all the cameras but it turns out I only have partial functionality on what would have been the second hom/location.  I will keep my subscription long enough to refit both homes and then I’ll be done with Arlo.  Shame them.  I could go on but what’s the use. I was loyal but they have not been.  There’s better and less expensive camera systems out there.      

[rick6633]

Arlo Pro Cameras

Price increase is criminal.  It’s even difficult to leave remarks relative to ARLO’s business practices.  They have lost touch with there loyal costumers.  I’m done with them as soon as I can change everything out to better and less expensive equipment.  

[rick6633]

JamesC, Community manager left this comment.  Nobody can respond to it.  It’s really meaningless.

”Thank you all for the feedback. On January 3rd Arlo has updated subscription plans and pricing to enhance the Arlo Secure experience, doubling cloud video storage, and making new AI-powered capabilities available to all subscribers in the US. We have simplified into two plans to allow you to easily identify which features are right for your security needs.”

What exactly qualifies as “Enhanced experience”?  Arlo or customers and what does it mean?

Who said we need more storage?  I certainly didn’t ask for more storage.

You guys are out of line.

[rick6633]

It’s the only way they get the message.  Good for you!  

[rick6633]

Thank you for bringing this up.  Your story is my story as well.  

[rick6633]

There are lots of us that share your sentiment.  

[Ranks115]

I’ll be quitting Arlo. Look around and other companies are offering more for less with equipment that works better.

[Dgmi]

see my annual plan price increases below:

2025         $ 215.88

2024          $ 149.99

2023           $ 119.88

if you’re not fully vested into this product, proceed with caution.

who knows how much they’ll increase it next year ?!

[Cragsmoor]

I just cancelled today after seeing that Arlo charged my account for this month. 

[dclayman1]

Can I still use my cameras without the subscription?  I can’t afford this new price hike 

[Dgmi]

technical answer-yes

real world experience answer- no, not really worth them without subscription due to the time consuming effort to make local storage to work and the excessive amount of alerts/notifications

see my annual plan price increases below:

2025         $ 215.88

2024          $ 149.99

2023           $ 119.88

if you’re not fully vested into this product, proceed with caution.

who knows how much they’ll increase it next year ?!

[dclayman1]

Thank you for the reply.  Really bummed on the price hike and the new app upgrade that’s insane.  Just going to have to look for other cameras on Costco.  Just use it to see who is at my door 

[dclayman1]

Wow so crazy I remember when it cost next to nothing for a subscription.  That’s why I purchased these cameras years ago for either not having to subscribe ior it was next to nothing for monthly charges. 2025  it’s just insane how much Arlo is charging!  Well I guess I have to cancel my subscription like many others have already. So sad 

[StephenB]

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@dclayman1 wrote:

Can I still use my cameras without the subscription?  I can’t afford this new price hike 

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What is possible depends on what cameras (and hubs) you have.  This gives the specifics:

• https://kb.arlo.com/000062312/What-options-will-I-have-when-the-Arlo-trial-ends

[lllkcl]

Hi.   The really old cameras do not need a subscription.   I had one with my newer cameras.   I was so mad, just dropped all Arlo everything.  I went Eufy.  They are really good.  No subscription required.   Good luck.