No support

[amritwadhwa01]

No recordings despite subscription and Chat didn’t help. Virtual assistant always appears to have problem sending code to email. Worst experience 

[DannyBearAgain]

Welcome to the arlo user forum.

Why are you unable to contact arlo customer support using a phone?

[ShayneS]

Hi @amritwadhwa01 

Are you still experiencing an issue?

[mdube72]

You can't even log in issue on the Arlo Chat support App - If you choose Base station as the option, then there is NOTHING in the sub menus to choose so how are you supposed to log an issue to get help with ?  Arlo has gone 100% downhill.   You used to be able to speak to a human.

[jguerdat]

Do you have a subscription? I can chose my hub and get support but I have a sub which is now required.

[amritwadhwa01]

Yes. I do have subscription

[amritwadhwa01]

I plan to cancel my subscription and look for alternative

[ShayneS]

Hi @amritwadhwa01 

I have escalated this for you and someone from Support will be reaching out to you as soon as possible.