Arlo|Smart Home Security|Wireless HD Security Cameras

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roundball
Virtuoso
Virtuoso

Immediately following the Secure App update to 6.3.8, I’ve had a strange false problem occur on 3 different cameras now.

 

Get a message that a camera is not able to recharge its battery.

 

But the battery icon shows it's full.

And when I click / look at the camera device info, it shows it’s 100% fully charged.

 

Never had this problem before on any camera over the years.  Now it's happened on 3 different cameras since the 6.3.8 app update.

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roundball
Virtuoso
Virtuoso

Well, just installed version 6.6.0…be nice if this finally fixes the cams going off line.

RTB-oz
Guide
Guide

I uninstalled the current Arlo app 6.5.8 on both my iPad and iPhone, rebooted, then installed the new version 6.6.0 on both. Looked promising for a (little) while but sadly, the problem has returned. So, once again, no fix in sight.

roundball
Virtuoso
Virtuoso

With version 6.6.0. I still have cam(s) going off line.

 

PS:  Knock-On-Wood...hope I don't jinx myself with this:

At least the failures continue to only affect cam(s) on a Base Station.

( WIFI attached cam(s) have not been going offline during the past couple version upgrades )

roundball
Virtuoso
Virtuoso

FWIW, another post-version-6.6.0 failure this AM.

Went to ck all the cams and a Base Station cam was offline.