- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I suddenly cannot login from home to my Arlo dashboard when using a browser. Using Chrome DevTools, I can see the following error:
Access to XMLHttpRequest at 'https://ocapi-app.arlo.com/api/auth' from origin 'https://my.arlo.com' has been blocked by CORS policy: Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource.
If I change my public IP by using a vpn, I can login without issue. How can I fix this? Is my public IP blocked by some Arlo WAF like CloudFlare or something?
Solved! Go to Solution.
- Related Labels:
-
Arlo Secure
-
Troubleshooting
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Are you able to sign into your account now? Have you tried different browsers or deleting the cache and cookies?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Are you able to sign into your account now? Have you tried different browsers or deleting the cache and cookies?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I can login now. I waited 24 hours without attempting to authenticate and it started working.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Good to hear!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I still have this issue and I've tried clearing cache, incognito, different browsers, networks etc.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Are you able to log in on a mobile browser and the app?