Automatons - Arrive and Leave - No option for Leave

[bondibro]

In the Arlo android app I am unable to create an automation that uses "Anyone Leaves" ? There is no option for that. The only option I see is when "Anyone Arrives". Whats going here and why is there no option to set when anyone leaves? 

I am on the latest version of the app, ver 6.4.6_6040602

[ShayneS]

Hi @bondibro 

Thank you for the feedback, This issue should be resolved in app version 6.5.0, which is currently rolling out gradually. Once you’ve updated, please let me know if you’re still able to reproduce the issue.

[ShayneS]

Thanks for letting me know. This symptom has already been reported, and a fix is currently in the works for a future app update.

[cwinters]

Pixel gets updates sooner than the others because it's a clean version of android.  I have a Samsung S24.  Hopefully I get the update soon and this fixes the problem.

[alex_loo]

and @bondibro @cwinters , in case this info useful to you, my android app here on pixel 6a has just been updated to 6.5.2.  Dunno what it fixes though.

Alex

[jguerdat]

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@cwinters wrote:

Pixel gets updates sooner than the others because it's a clean version of android.  I have a Samsung S24.  Hopefully I get the update soon and this fixes the problem.

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Pixels get OS updates sooner, not app. My Pixel 9 still hasn't updated to the new app.

[StephenB]

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@jguerdat wrote:
My Pixel 9 still hasn't updated to the new app.

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No idea on Android.  With iOS going into the app store and searching for the app will generally give me an "update" button instead of the usual "open".  That shows up before the apple store pushes the update to my phone.

I suspect removing/reinstalling the app might install the newest version.

[ShayneS]

@StephenB

This is not an option with Android, iOS functions a little differently, so yes, you may be able to remove and re-install the Arlo app on iOS to receive the update but not Android. 

[bondibro]

I see the update now thanks. My geofencing isn't working as expected though. It doesn't change when i depart and arrive at home. Yes I have location turned on etc